As a System Ground Operations Engineer in the Galileo Control Center in Oberpfaffenhofen, Germany, you will be supporting the Ground Operations Management team and Ground Operations Engineers to ensure the smooth execution of the ground activities including planning ground activities, coordination of the activities across the different teams, maintenance and creation of operational documents and proposals.
In general, the role includes the following tasks:
- Support both GCS and GMS Segments
- Deputise Ground Operations and Engineering Managers
- Support Business Development tasks as subject expert
- Support Operations Preparation, Validation, Execution, Development and Training Tasks
- Support GSOp Change Proposals for both GCS and GMS Segments
Operations preparation:
- Prepare/support/execute system, segment and element operation validation activities
- Develop/review/update Operations Plans and Operations Concept documents
- Update and maintain control of Ground and Secure Operations Procedures
- Ensure/support database preparation, coordination, synchronization and verification
- Experience leading validation campaigns for either classified or unclassified elements
- Solid understanding of information processing fundamentals and best practices of information technology, including practical hands-on knowledge of distributed real-time computing system architecture and design
- Cross-trained knowledge of operations & elements structure and interactions within classified and unclassified sub-segments for GCS or other ground segments for navigation or constellation missions
- Proactiveness to start campaigns and its involved documentation based on requirements
Operations planning and coordination:
- Take part in the planning and coordination of activities
- Provide planning inputs and execution feedback for Ground Operations activities
- Operations execution/support:
- Monitor and control ground control segment during the LEOP phase, one of the most critical phases of a satellite mission
- Take over a ground or secure operations position on-console and on-call
- Provide support to ground segment users for preparation or execution operations activities
- Monitor performance of ground services and trigger corrective actions
- Handle incidents and anomalies (writing, processing, supporting review boards) according to KPI
- Prepare/support/execute software engineering activities
- Interface with ground segment external entities for data exchange and service outage
- Provide supplementary support to Shift Lead and Special Operations
- Take over on-call duty to provide Ground Operations Support 24/7
- Support KPI data collection and reporting
Operations development:
- Take part in Ground Operations processes (e.g. planning, reporting, anomaly escalation, milestone reviews)
- Provide support for the progressive automation of Constellation Operations
- Provide Engineer Support to assess Galileo Control Segment enhancements/modifications
- Provide inputs to enhancement of operations processes
Training:
Maintain and develop subject matter expert (SME) training material