ABOUT CANCOM
At CANCOM, you will be surrounded by an innovative, agile and sustainable environment. More than 5.600 employees work day in, day out to improve collaboration and exchange in various areas of life by using modern IT solutions. Do you want to be a part of it and take the next step in your career? Then join us on our Digital Journey. We are looking forward to meet innovative and open minded people from all different areas. What matters to us is that you are dynamic, self-driven, and eager to reach for excellence as a team.
YOUR NEW JOB
- You will take the responsibility for the service delivery and quality assurance of our ongoing ICT outsourcing contracts
- You check and report on compliance with the defined service level agreements
- In addition, you contribute to the systematic improvement of our service management processes
- You will work closely with other internal departments and communicate the respective project steps in a professional and structured manner
THIS IS YOUR PROFILE
- Ideally, you have already had some contact with the field of service management and have a technical/business degree or a comparable qualification
- Optionally, you can also convince us with your competence in the management or migration of complex IT landscapes
- High affinity for modern, centralised IT concepts or cloud and virtualisation solutions
- (Basic) knowledge of the ITIL framework and IT project management methods
- Analytical and structured way of working
- Very good communication skills and a high level of customer and service orientation
- Good written and spoken English and German
OUR BENEFITS
- Flexible working hours and mobile office in coordination with the manager
- State-of-the-art equipment including company phone, which may also be used privately
- Discounts thanks to the "Corporate Benefits" portal
- Bike leasing
- Free beverages & vitamins (fruit)
- Further training opportunities
- Employee events
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