Product Manager

This is US
Our ambition is to be the leading European provider of Enterprise Service Management Software!
By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of over 600 professionals spread across Europe!

We deeply care about our people and the work we do. Our culture is built on our strong values, and customer success is our top priority. Start your personal development journey with us, no matter if it is about personal or professional growth, we want you to reach your full potential through personalized goals and a life that you love. 
We want to do the right things - and do them right!

Remote work is an essential part of everyday life, though we also deeply value the magic that happens when we all come together. Do you want to be part of building the European leader in service management software, and work in a culture that inspires you to grow? At Matrix42, you can!

As Product Manager, you are responsible for the technical orientation and further development of the IT Service Management (ITSM) products within the Enterprise Service Management product line.
You analyze customer requirements and the market in the area of ITSM and with this information you establish the product requirements for the product roadmap.
Managing risk: While each member of the product squad may be accountable for a specific risk, we look for product managers that understand that consistent innovation is the result of each member of the product squad contributing their passion and their ideas.
Product discovery: The product manager must collaborate closely with her product designer and engineers to discover effective solutions, and then work together to deliver those solutions to market (includes collaborating with the product team to create an implementable delivery backlog).
Accountable to the results: While we empower our product squads to figure out the best solutions to the problems that need to be solved, we also hold those squads accountable to the results. Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.

MUST HAVES

• At least 3 years working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher.
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
• Demonstrated ability to learn multiple functional areas of business - engineering, design, finance, sales, or marketing.
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
• A good understanding of how to help the business be truly agile and therefore you will also have a healthy distain for agile scaling frameworks like SAFe.
• Your written and spoken English skills are at a business level.

NICE TO HAVE

• Comprehensive knowledge in the areas of IT Service Management (ITSM) and ITIL.
• Bachelor's degree in IT or business studies.

We could tell all about the free fruit and drinks in the office, that you will have flexible working hours, 30 days of vacation or that remote work is part of everyday life.
But in our eyes, that's not a benefit, it's standard. Here are some of our benefit offers:

• Learning & Development Opportunities
  - Up to 6 additional days off for personal or professional development
  - Log into our online platforms to expand your knowledge
• One Social Day for you to assist in social settings or attend events which help improve our environment
• Bicycle leasing, the contract and insurance will run through us
• The possibility to choose an additional benefit that works for you either a fitness membership, jobticket, retirement plan or a monetary bonus
• And many more.. ask us about it!

Send us your application, including your salary requirements and earliest possible starting date, directly through our online portal via the "APPLY NOW" button. If you have any questions, please do not hesitate to contact Diane Djongoue.

We ask for your understanding that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.