Introduction
With roots in Berlin, we have been developing and producing high-tech components and systems for automatic passenger counting and video security in public transportation since 1991. Through these innovations, we harness the power of data to efficiently organize public transportation mobility worldwide, contributing to a comfortable and safe travel experience for every passenger.
Take the next step in your career with us. For our main location in Berlin-Schöneweide, we are currently looking for a Order Management Clerk (m/f/d).
Your task
- You will ensure that customer orders are processed quickly and reliably to ensure customer satisfaction.
- You will work closely with various departments such as sales, warehouse, logistics and customer service to ensure that the order processes run smoothly.
- You make sure that orders are carefully checked to minimise errors and ensure the quality of our work.
- You will be the point of contact for our customers and keep them informed about the status of their orders, including shipping information and any delays.
- You will assist in the preparation of reports on sales figures and order volumes to support our team in strategic planning.
- You have an eye for potential improvements in the ordering process and contribute your own ideas to make our processes more efficient.
Your profile
- You haven't completed a commercial apprenticeship? No problem! Above all, we are looking for motivated team players with a positive attitude and a willingness to learn new things.
- Do you speak fluent German and can also communicate well in English? That's a plus, but not a must!
- You enjoy dealing with customers and have a good feel for their needs.
- You enjoy communicating confidently, both face-to-face and in writing.
- You are no stranger to analytical thinking and a structured way of working.
- You can organise your time well and keep a cool head even in stressful situations.
Perks and benefits
- A pleasant and cooperative working atmosphere in an open, innovative corporate culture with flat hierarchies.
- Over 140 motivated colleagues and a team with a lot of power and even more ideas that is looking forward to meeting you.
- Ideal conditions for work and leisure, among other things. This includes 30 days of vacation, a family-friendly work atmosphere and flexible working hours.
- Conference participation, individual training and certifications
- Company events (summer party, Christmas party, company run, excursions)
- The opportunity to help shape the growth of a medium-sized company.
Your Application Process
- Our HR manager takes a closer look at your application and compares your skills and experience with the profile we are looking for
- Initial telephone feedback on your application from our HR manager and an appointment to get to know each other (online/team meeting)
- Your first 30-minute interview with one of our HR managers
- An on-site visit to our location in Berlin to get to know future colleagues and your line manager (interview and short tour)
- Final feedback and, if applicable, an offer form us
