IT-Supporter (m/f/d)

 

Location: Berlin

Your Tasks:

  • Serve as the first point of contact for users seeking technical assistance
  • Provide technical support and troubleshoot technical issues
  • Install, configure, and maintain hardware and software components
  • Deliver user training and create documentation
  • Perform routine maintenance tasks
  • Respond to service requests and incidents
  • Offer remote support and assistance
  • Maintain accurate records of IT assets

Your Profile:

  • A minimum of three years of experience in a comparable position
  • Strong technical skills and knowledge of hardware, software, and network systems
  • Excellent communication and customer service skills
  • Ability to work effectively both independently and as part of a team
  • Experience in a large organization is welcomed 
  • Proficiency in both spoken and written English (must) and German (good to have)

Your Perspective:

  • Interesting, varied and broad range of tasks in one of the largest real estate companies in Germany and Europe
  • Good working atmosphere, communication culture "on a first-name basis" and a pleasant working atmosphere in an environment with flat hierarchies
  • Individual training and coaching for professional and personal development in our Academy and with our in-house business coach
  • Professionally equipped, in-house gym with trainers and courses at the headquarters in Berlin as well as fitness and health offers through the Wellhub platform at all external locations
  • Comprehensive company health management and company pension scheme
  • Support on the way to work through a subsidy for the use of public transport and the option of leasing a bicycle through Eurorad
  • Modern IT equipment such as laptop and cell phone
  • Mobility and flexibility through the use of pool cars and company cars to carry out tasks
  • Flexible working hours and mobile working for an even better work-life balance
  • Exciting virtual range of family-friendly benefits, including vacation programs, leisure and sports activities and consulting services with our partner company Voiio
  • Opportunity to attend Bundesliga matches of FC Union Berlin, our favorite club
  • Discounts in selected hotels worldwide with up to 30% on overnight stays and special conditions on food and drinks
  • Employee discounts for special conditions in the areas of media, fashion, leisure, facilities and much more via a partner company
  • Drinks and a selection of fruit
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