Installation Field Service Engineer (all genders)

BENEFITS:

• Comprehensive health coverage including medical, dental, and vision.
• 401(k) plan with a 4% company match.
• Paid holidays and paid time off.
• Gym reimbursement.
• Tuition reimbursement.
• Company-paid disability and life insurance.

Nikon SLM Solutions is an Equal Employment Opportunity (EEO) employer. All qualified ap-plicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information. U.S. citizenship or Green Card is required.

POSITION DESCRIPTION:

As an Installation Service Technician in the metal additive manufacturing industry, you will play a crucial role in installing, calibrating, and maintaining our advanced 3D printing sys-tems at client sites. You will work under the guidance of the Installation Manager to ensure successful installations and provide ongoing technical support to our customers. This role is essential in ensuring that our customers can effectively integrate and operate our 3D print-ing systems.   Key Responsibilities:

• Install and set up metal additive manufacturing systems at customer sites, ensuring all components are correctly assembled and calibrated.
• Perform calibration and testing of the 3D printing systems to ensure optimal perfor-mance and accuracy.
• Provide technical support and troubleshooting during and after installation, address-ing any issues that arise.
• Train customers on the operation and maintenance of the 3D printing systems, en-suring they can use the equipment effectively.
• Maintain detailed records of installations, calibrations, and customer interactions, and report any issues to the Installation Manager.

This role requires high level of travel, 70%-100% M-F.

QUALIFICATIONS AND REQUIREMENTS:

• Associate degree or technical diploma in Mechanical Engineering, Electrical Engi-neering, Industrial Technology, or a related field.
• Minimum of 3 years in a technical or field service role, preferably in the metal addi-tive manufacturing or similar high-tech industry.
• Strong technical skills in mechanical and electrical systems, excellent problem-solv-ing abilities, good communication skills, and the ability to work independently and as part of a team.
• Willingness to travel frequently to customer sites, both domestically and interna-tional

YOUR NEW WORKPLACE:

We offer you a versatile and responsible scope of duties in a global business. You can expect colleagues on an equal footing, flat hierarchies, a strong team spirit and a "can do" working atmosphere.
We like to describe ourselves as a company with a start-up atmosphere, because with us you get the best of both worlds: a dynamic, future-oriented work environment with the advantages of a corporation.

We are a company of diversity, tolerance and openness. That is why we want people of all ages and disabilities, religions, sexual orientations and identities, ethnic origins, nationalities and genders to find their employer in us.

Do you want to change the future of additive manufacturing and become part of our success story?

WHO WE ARE:

Nikon SLM Solutions AG is one of the world's leading companies in additive manufacturing. Our Selective Laser Melting machines enable the fast, reliable and cost-effective production of high-quality metal components. With our more than 600 employees from over 25 nations, we are revolutionizing additive manufacturing and are a partner at eye level for our renowned customers, e.g. from the aerospace industry, the energy sector, healthcare or the automotive sector.

Nikon SLM Solutions AG is headquartered in Lübeck, Germany, with offices in China, France, India, Italy, Japan, Singapore, South Korea and the United States.

HOW TO APPLY:

Apply directly via our online application tool. Unfortunately, we cannot consider applications by e-mail. 
We look forward to your application.

You have any further questions? Please feel free to contact us.

Your HR Recruiting Team
Nikon SLM Solutions AG