About H World International
We provide opportunities as diverse as our products, always encouraging you to follow your own path, true to our motto: Make it your journey!
We want you to feel at home with us, enjoy your work, and have the chance to grow. Start your journey with us and experience an exciting adventure!
Join our team for the Cluster Austria & Eastern Europe
Your Tasks
- Independent and service-oriented provision of user/customer consulting, support, and training within a defined regional cluster
- Single point of contact for users and service providers regarding IT inquiries
- Delivery of defined IT services and ensuring IT standards across all areas
- Qualified handover of inquiries or issues to the relevant network and systems specialists, as well as proactive follow-up
- Adherence to agreed service level agreements
- Optimization of solution processes to ensure high service quality within problem management
Your Profile
- Degree or comparable qualification (e.g., IT specialist) or relevant professional experience in the IT field
- Practical, multi-year, and comprehensive experience in user consulting and support (minimum 3 years)
- Solid knowledge in system and network administration (Microsoft Server & Clients, Office 365, and networking)
- Initial experience in project collaboration
- Fluent German and ideally good English skills, both written and spoken; additional languages are an advantage
- Proactive, service-oriented, and structured working style
Your Benefits
- Attractive employee rates in our hotels
- Diverse development opportunities within our group
- Cross-training opportunities
- Corporate benefits
- Extensive training offerings, e.g., through our eLearning platform
- Catering (lunch and free beverages in the office)
- Business bike leasing
- Support association & social day
- Christmas & vacation bonuses
Contact
#makeityourjourney
Get your own impression of us and find us on our booking page.
