WORKING WITH ONE OF THE BEST EMPLOYERS IN SWITZERLAND
YOUR ROLE - THAT WAITS FOR YOU
- Help customers to solve reported product and network problems of varied complexity
- Replicate customer issues in a lab environment
- Work with engineering team to replicate customer issues and test possible fixes
- Work on problems of diverse scope across all solutions from Versa Networks
- Incident/ticket lifecycle management
- Setting up infrastructure
- Create knowledge articles
- Write bash/python scripts
YOUR SKILLS - WHAT YOU BRING WITH YOU
- Solid knowledge on the VersaOne Platform (SASE, Security Service Edge, Advanced Security and Secure Network)
- Minimum two years of project implementation experience on the suite VersaOne Platform
- ROUTING, OSPF & BGP, MPLS, L3 VPN - expert level
- TCP/IP protocol suite, SFW, NGFW
- Good understanding of IPSec VPN/SSL-VPN/NAT/GRE
- Hands-on experience in anti-virus software, intrusion detection, firewalls and content
- Understanding of security logs, vulnerabilities, CVEs, threat map
- Experience in handling perimeter security, endpoint security, web and email security
- Working knowledge of Linux/Unix environment
- Good understanding of virtualization, SaaS, IaaS and related technologies
- DevOps skills which include alerts monitoring and remediating issues
- Strong ability to diagnose server or network issues which will be complex in nature
- Flexibility to work in 24x7 rotational shifts
- Debugging hardware & software system-level problems in a multi-vendor multi-protocol network environment
- Experience in Threat Analysis and Security Incident handling
- Log Source Onboarding of On-prem/Cloud
- Prior experience working in a TAC environment will be a plus.
- BS (MS Preferred) - IT/Computer Science or equivalent
- Advanced Routing/switching skills/CCNP/CCIE skills or equivalent level of experience
- Versa certification (SD-WAN Associate / SD-WAN Specialist)
- Fluent in English
