Introduction & Description
With six international offices conducting business in around 120 countries, FLOCERT specialises in combining global reach with local expertise for its over 6,000 customers. FLOCERT remains mission-driven and dedicated to working with all types of organisations, from small-scale producers to internationally recognised brands, to promote fairness in global trade.
For more information, please explore further on our website: www.flocert.net
Description
Looking for Your Next Career Move? Become a Certification Analyst!
We are looking for a dedicated Certification Analyst to join our team. In this role, you will play a key part in ensuring quality and compliance standards, supporting audit processes, and collaborating closely with our customers. Your analytical skills will help provide valuable insights that drive decision-making.
We value a detail-oriented approach, a proactive mindset, and strong teamwork skills. If you are eager to grow and take on new responsibilities, we look forward to your application!
- Job Share: Full-time (38.5 hours per week) - 12-months contract
- Location: FLOCERT GmbH Headquarter Bonn, Germany
- Salary: The salary and benefit package depend upon qualifications and experience, within the scope of the CBA, tariff group V
- Start date: 1 May 2025 or as soon as possible
Your responsibilities
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Organise the application process of new customers in the assigned region and languages. -
Actively communicate with applicants and certified customers, providing necessary information and addressing the specific needs of key accounts. -
Oversee designated customers and services and applying the assurance methods defined within the respective assurance scheme. -
Assist in the ongoing enhancement of assurance processes and contribute to cross-functional projects within FLOCERT. -
Perform analysis of assessment reports or data sets to support the production of insights and conclusions. -
Assist in the selection, performance evaluation, and training of auditors. -
Enter and maintain accurate and timely data on all platforms and for all assigned data sets. -
Assist in identifying and delivering new assurance services as required.
Your qualifications, experience and skills
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University degree (B.A. or equivalent) or vocational education in Business, Agronomy, Economics, Food Science, or related fields. -
Several years of relevant professional experience in an office and customer-oriented environment. -
Fluency in English and Italian, both oral and written. -
Strong dedication to customer service with excellent communication skills. -
Previous work experience in an international environment is advantageous. -
Excellent team player with a positive and proactive attitude. -
Dedicated working style with outstanding interpersonal and organisational skills. -
Proven ability to multitask with a focus on detail and timely delivery. -
Fluency in any other European language (e.g. German, French, Spanish, Dutch) is a plus. -
Proficient in MS Office. -
Strong motivation and commitment to Fairtrade principles.
What we offer
- International Work Environment: Collaborate with colleagues from around the globe
- Inclusive Company Culture: Experience a culture of dialogue, respect, and open communication
- Comprehensive Onboarding: Receive full support and guidance as you start your journey with us
- Mission-Driven Team: Work with passionate, open-minded colleagues dedicated to making a difference
- Flexible Working Arrangements: Enjoy the flexibility of remote work and adaptable working hours
- Attractive Benefits Package: Includes holiday bonuses, a 13th salary, occupational pension scheme, and more
- Meaningful Impact: Opportunities to contribute to a cause you believe in
- Continuous Learning: Access to position-specific learning opportunities and comprehensive training programs
- Career Growth: Potential for motivated individuals to advance and grow within the company
How to apply
Please kindly note that we only accept online applications and only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process.
Do you still have questions? Then give us a call or send us an email at recruitment@flocert.net
